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Summary

AKA my Curriculum Vitae

In-house individual responsible for devising + implementing a cohesive brand blueprint that perforates multiple platforms including web, social media, collateral, advertising, messaging, revenue, advertorial, + editorial; the ultimate success due to an evolving system of creative, relationship, + strategy. 

DIRECTOR OF MARKETING

Pasea Hotel & Spa | Tanner’s Restaurant | Treehouse Lounge

January 2020 – May 2020

  • Identified strategic trends + shifts from a creative/marketing/revenue lens to enhance brand recognition + individual guest spend  

  • Pulled monthly PNLs, channel breakdowns, + site analysis to identify wins + opportunities for monthly strategy meetings

  • Managed development of Treehouse Lounge brand pivot 

  • Crafted effective marketing to support sales + revenue objectives

  • Assisted operations + sales with promotions, ads + verbiage 

  • Coordinated culture changes to enhance internal communication 

  • Responsible for all website development 

  • Devised series of revenue driving + pr driving packages 

  • Designed, deployed, + tracked email blasts to designated target markets, through a revolving system of sell + share 

  • Managed relationship with pr, digital, design, + social consultants 


AREA MARKETING + COMM MANAGER

Santa Monica Proper Hotel | Calabra Rooftop | Palma Lobby Lounge | Onda Restaurant

Austin Proper Hotel 

Downtown L.A. Proper Hotel 

February 2019 – December 2019

  • Orchestrated, opened, + operated Santa Monica Proper, Onda Restaurant, Calabra Rooftop, Palma Lobby Lounge 

  • Aided Austin Proper Hotel opening team 

  • Coordinated details for pending 2020 opening of DTLA Proper 

  • Constructed + spearheaded each property’s marketing calendar + strategy, along with corresponding strategy meetings 

  • Assisted with creation + implementation of revenue driving packages 

  • Responsible for cohesion between The Kor Group, Proper Hotels, + Kelly Wearstler Interior Design 

  • Managed all Proper x Kelly Wearstler photoshoots including those with Matthieu Salvaing + The Ingalls 

  • Championed creation of deliverables such as email blasts, flyers, presentations, brochures, + invitations 

  • Managed local, national, + global media in partnership with 7 pr firms 

  • Devised + led itineraries for media FAMs

  • Co-Managed team of 3 coordinators

  • Planned + attended events to further relationships with key individuals, potential clients, media, + partners

  • Collaborated with director of culture for onsite programming such as panels + workshops

  • Headed copy writers, designers, + content creators 

  • Managed production of social media in conjunction with corresponding agency + contracted influencers


MARKETING + BRAND MANAGER 

Malibu Beach Inn | Mani Hospitality

February 2016 – February 2019

  • Designed + managed cohesive company brand standards through logos, fonts, color palate, imagery, copy, + overall blueprint

  • Created, implemented, + managed social media for 6 Instagram handles, 6 Facebook pages, 1 Twitter handle, + 1 blog page 

  • Built + managed website in partnership with web designer

  • Negotiated + contracted photoshoots, advertisements, advertorial, + media partnerships 

  • Designed + executed video, advertisements, advertorial, presentations, brochures, + collateral

  • Managed all partnered firms including pr, sales representation, hotel design, digital design, printer, photo, + event production 

  • Managed Marketing Coordinator

  • Planned + hosted onsite/offsite events to further hotel’s reputation 

  • Entertained + guided clients, media, partners, influencers, travel agents, + VIPS 

  • Designed internal departmental communication procedures 

  • Designed external verbiage response practices 

  • Curated + implemented revenue + pr driving packages


SALES + PR COORDINATOR

Fairmont Miramar Hotel + Bungalows

July 2014 – February 2016

  • Managed galas, press junkets, meetings, summits, + room blocks

  • Wrote + edited marketing + press materials

  • Scouted, contracted, + executed photoshoots 

  • Conducted site inspections to procure business 

  • Executed proposals + contracts

  • Pitched + secured media + influencers


CATERING COORDINATOR

Fairmont Newport Beach

May 2012 – Aug 2013 

  • Conducted competitive analysis, staying abreast of industry practices

  • Formulated banquet event orders, menus, signage, collateral, comparative spreadsheets, + presentations 

  • Supported team of 4 managers + 2 directors 

  • Assisted with all pr efforts 


EDUCATION 

Communication Studies

Business Marketing

California State University Long Beach, CA

2012

cum laude


SYSTEMS

InDesign, Illustrator, Photoshop, Canva, SproutSocial, Tableau, STR, GoogleAnalytics, PowerPoint, Word, Excel, Teams, Cendyn, GoogleDrive, Facebook, Instagram, Twitter, OperaPMS, Infor HMS, Revinate, ALICE, Playlist Generation, OpenKey, Contentful, Wordpress, WIX, Squarespace


BRAND DEVELOPMENT PROJECTS

Thriving with PKU

A Little Revelry Blog

 Influx International NPO

JKT Luxury 

H+S Woodworking

Flooded Heart NPO 

Graffiti Beach 

Swoop Magazine


MISC. GIGS

Proper Giving, Proper Hotels

Member, Millennials in Travel

Contributor, Elite Daily

Graphic Designer, YAS Studio

Writer, A Little Revelry Blog

Team Captain, Westside Coalition’s Bowl-A-Thon

Official Easter Bunny, Fairmont 

Model, Active Ride Video 

Model, Deathaway Group

First Amendment Scholar + Debate Coach, CSULB

TA, Communication Department CSULB 

AMA Magazine Start-up Committee, CSULB 

PRSSA Secretary, CSULB 

PRSSA Writer, CSULB 

Personal Assistant, Terry Hawkins

Sustainability Committee, Fairmont Newport Beach 

Front Desk Agent / Concierge / Night Auditor, Fairmont NB

Deli Meat Slicer + Box Girl, Vons Grocery Store

Clothing Folder, TJ Maxx 

Hospice Volunteer, South Coast Hospital

jordanmorosco@yahoo.com | @jordancross | Southern California